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Contact Dragonslots Casino

If you need help with Dragonslots Casino, email support@dragonslotscasino.online. Our support team can assist with general account questions, site-related issues and responsible gambling requests. Please provide enough information for us to understand your question and respond as efficiently as possible.
Dragonslots Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), reference number OGL/2024/1769/1016, which governs its gaming operations and player protection standards.

How to get in touch

For assistance, contact Dragonslots Casino by email at support@dragonslotscasino.online. Email is the best way to provide the details needed to review your question. When writing, use the email address linked to your account where possible and explain the issue clearly.

To help our support team respond faster, include your account email or username, a short description of the issue and screenshots if relevant. Do not include your password, full payment card number or other unnecessary sensitive information in your message.

  • Account access, profile and verification questions
  • Deposit and withdrawal enquiries
  • Questions about applicable bonus terms
  • Technical problems, errors or difficulties using the site
  • Responsible gambling requests, including requests for help managing your play

Support will usually reply within 24 hours, although response times can vary depending on the nature and complexity of the request. If you have already contacted support about the same matter, please reply to the existing email thread where possible, as this can help keep the conversation together.

Before sending your message

Please check that your message is sent from the email address associated with your account and that the information provided is accurate. For payment or technical concerns, include relevant dates, transaction references or error messages when available. Screenshots can be useful, but remove any unrelated personal or financial information before sending them.

For responsible gambling support, state clearly what assistance you are requesting. The support team can review your request and explain the options available through the account process.